As a member of the Chartered Insurance Institute, Melanie’s 30 + years career has primarily been in captive insurance . Melanie started her captive career with Aon and in the early days was part of a team of 3 working towards obtaining & then implementing the ISO 9001 accreditation. Melanie now continues to take responsibility for a variety of clients’ day to day operations relating to accounting, underwriting, company secretarial and banking. She also provides support for team members. Her interpersonal skills are utilised when dealing with and maintaining good working relationships with clients.